Privacy Policy

• Account Data: Your name, email address, and login credentials.
• Travel Preferences: Destinations, travel dates, budgets, dietary needs, and custom notes you enter.
• Usage & Technical Data: IP addresses, browser types, device identifiers, and site interaction metrics collected automatically via cookies.

• To generate custom travel recommendations and itineraries.
• To maintain, secure, and troubleshoot our application.
• To send essential updates, receipts, and technical notices.
• To improve our proprietary AI models using aggregated or de-identified usage data.
• To facilitate connections with local tour guides and activity providers.
• To process payments where applicable.

We do not sell your personal data. We share your information only under the following specific circumstances:

• Local Tour Guides & Activity Providers: When you request, reserve, or express interest in connecting with a local tour guide, host, or activity provider through tripproof.ai, we share relevant details required to facilitate that connection. This may include your name, contact information, travel dates, language preferences, party size, and specific travel requests or dietary needs you explicitly provide. Local guides operate independently and process your information subject to their own services and communication practices.
• Service Providers & Infrastructure Vendors: We share data with trusted third-party vendors who help us operate and optimize the Service (e.g., cloud hosting, AI infrastructure APIs, payment processors like Stripe, and customer support tools). These providers are bound by strict contractual confidentiality obligations.
• Collaboration & Shared Itineraries: If you choose to share an itinerary with a travel companion or invited user, those individuals will have access to the travel details and notes contained within that shared plan.
• Legal Requirements & Business Transfers: We may disclose your information if required to do so by law, court order, or governmental regulation, or in connection with a corporate reorganization, merger, or sale of company assets.

We implement standard security protections to safeguard your information. You can request access to, correction of, or deletion of your personal data at any time by emailing support@tripproof.ai.

By creating an account, you agree that we may send you promotional emails, deals, travel tips, and product updates. You can opt out of marketing communications at any time by following the unsubscribe link in any promotional message. Opting out of marketing emails does not stop non-promotional transactional or administrative notices regarding your account, itineraries, security, or service updates.

tripproof.ai is not directed to children under 16 years of age, and we do not knowingly collect personal information from them. If you believe a child under 16 has provided us with personal information, please contact us immediately so we can remove it.

We and our third-party service providers use cookies, pixels, SDKs, and local storage technologies for authentication, session stability, analytics, and performance. By using tripproof.ai, you consent to these technologies.

We reserve the right to update this Privacy Policy at any time. Material changes take effect upon posting to the site or app. Your continued use of tripproof.ai after any modification constitutes acceptance of the revised Privacy Policy.

Nothing in this Privacy Policy creates a contract, warranty, or statutory legal obligation beyond what is mandated by applicable law. To the maximum extent permitted by law, Celaris Labs, Inc. disclaims all liability arising from the collection, use, transfer, storage, loss, or disclosure of data.

If you have questions regarding this Privacy Policy, please email us at support@tripproof.ai.